Jobs in Usability
Description
Develop new interaction concepts for a new advanced feature, and conceptualize team ideas
Skills Required
Proven track record of applying interaction tools in products brought to market. Ability to think creatively and to champion innovative solutions. Proven ability to work with multidisciplinary team. High tolerance for change and ability to multi-task continuously. Proven ability to develop innovative HMIs. Experience with Adobe Illustrator, Adobe Flash, Photoshop, etc.
Contact John Shutko at Ford for more information
Posted on May 15th, 2012
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User Experience Practitioners at Covenant Eyes improve our products and services by gathering feedback and insight through design research, often with users, and doing various types of design work, from abstract information architecture to more visible graphic design. This work not only improves our existing features, but also helps describe new features that will have great benefit for our customers. UX Practitioners work together with people from other departments, like Product Development or Marketing, to see design work carried through delivery to our customers.
Learn more and apply »
Posted on May 15th, 2012
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The ideal candidate must possess a unique blend of usability expertise and business and technical savvy to help design Covisint’s next generation interfaces and lead a team of UI engineers through the implementation. This position entails performing user research and analysis, creating interface designs, rendering HTML prototypes, and performing usability testing. You will be expected to establish and leverage corporate user interface standards and graphics in product user interfaces. You will own the user interface framework used as a basis for front-end development across all products created by Covisint. You will establish usability requirements, builds prototypes, describes interactions, and negotiates feasible designs with developers. In addition, the qualified candidate will evaluate product and prototype usability at established milestones during the software development lifecycle.
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Posted on May 15th, 2012
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Tweet: https://twitter.com/#!/MLibraryUX/status/158591442720272384
User Experience Designer
University of Michigan MLibrary, Ann Arbor
The User Experience (UX) Department at the University of Michigan Library is seeking a talented and enthusiastic UX Designer. The ideal candidate will be able to create beautiful and usable interfaces, have a passion for understanding users, strong problem solving skills, and be invested in improving the library web experience. The UX Designer will focus on interface design but also take part in the full range of departmental duties, including user research/usability, accessibility, and web analytics. The UX Designer works in a collaborative team environment and participates in all stages of development – from concept to implementation.
This position will be a FULL-TIME, TWO-YEAR term appointment with the possibility of renewal. See the full job posting for more information and instructions for applying.
Contact Suzanne Chapman (suzchap-at-umich.edu) with any questions about the position.
Direct link to job posting: http://umjobs.org/job_detail/65627/user_experience_designer
Posted on January 23rd, 2012
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Cengage Learning is a leading provider of innovative teaching, learning and research solutions for the academic, professional and library markets worldwide. The company’s products and services are designed to foster academic excellence and professional development, increase student engagement, improve learning outcomes and deliver authoritative information to people whenever and wherever they need it. Through the company’s unique position within both the library and academic markets, Cengage Learning is providing integrated learning solutions that bridge from the library to the classroom.
Position Title Location (click on each link below for details–opens new window):
Posted on January 20th, 2012
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Job Location: Livonia, MI
Description
Market Strategies is seeking a Research Director for the Usability Research & Consulting Group. The Research Director is responsible for developing relationships with current clients and prospects to generate new business, growing existing accounts, design and deliver custom research studies and ensuring that all deliverables given to clients meet or exceed expectations.
Responsibilities:
- Develop business relationships with new and existing clients.
- Prepare proposals for custom, projects involving high-end design.
- Serve as the primary client contact for all project-related issues and oversee project teams.
- Ensure the project and research design of each study meets the client’s objectives.
- Manage project budgets to ensure profitability and, as determined on a case-by-case basis, specific revenue goals.
- Conduct analysis and write reports.
- Presents research findings
Requirements
- Minimum 2 years of experience in sales of usability services or website consulting services, including direct client relationship and account management.
- Minimum 4 years of designing, conducting and managing customer experience evaluation of website, software or hardware projects including recruiting, questionnaire design, moderating usability test sessions, analysis and reporting of results.
- Ability to travel to client locations up to 40% of the time if necessary.
- Strong written and verbal communications skills
Desired Qualifications:
- Advanced degree in human factors-related discipline (cognitive psychology, industrial design/engineering, human-computer interaction, information science, etc.).
- Experience conducting research within one or more of our core industry groups: Communications, Energy, Financial Services, Healthcare and Technology.
- Experience in selling and/or conducting website analytics reporting services using WebTrends, Omniture, Google Analytics, or similar.
- Familiarity with quantitative market research services: Brand studies, customer satisfaction modeling, discreet choice/conjoint, market segmentation, or messaging & communications.
Interested parties should direct inquiries to Shelly Wolfson, Corporate HR Manager, shelly.wolfson@marketstrategies.com, 734-779-6876.
Posted on January 20th, 2012
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Scoresby Interactive has a growing need for UX specialists and, to a lesser extent, web designers (graphic artists) to work on a wide range of projects across the U.S. and Canada. I’m reaching out to a few people I know to see if you might be aware of anyone who might be interested. If so, please forward this information on to them.
For at least the next 6-9 months, opportunities will likely be sporadic, so they might not be something that one would quit his/her “real” job for. But they are good for supplementing one’s income, for stay-at-home parents, and/or for people who are already consulting in the UX space. Here are a few specifics:
- We design web sites, employee tools, B2B portals, intranets, etc. for large and mid-sized companies in all kinds of industries. Currently, however, we are focusing on growing our Employee Productivity Group.
- Immediate needs are in the retail, hospitality, and restaurant industries, so experience researching and designing in these spaces is a plus.
- There are opportunities for both client-facing consultants and behind-the-scenes support personnel.
- Consultants work directly with clients with varying degrees of autonomy and leadership, depending on experience and demonstrated ability.
- Support personnel assist consultants by rendering sketches, creating/proofing test reports, etc. – also with varying degrees of autonomy depending on experience and ability.
- The majority of work is done from home, though consultants in leadership roles may need to travel for 1-2 days now and then to kick off projects, conduct an on-site study, etc. Travel is paid, of course.
- All contractors provide their own tools, but typically the Microsoft Office suite is sufficient.
- Time commitments vary, but most projects average about 20-30 hours per week for consultants, and 10-20 hours per week for support personnel.
- Projects can last anywhere from 1 to 3 months.
- Pay can vary depending on the contractor’s role, the expertise level, and the project.
Interested parties can send resumes to jobs@scoresby.com or they can contact me directly at the email address below. Thanks!
Dr. Kevin Scoresby, President
Scoresby Interactive
kevin.scoresby@scoresby.com
Posted on November 21st, 2011
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ForeSee is a top-rated web satisfaction management company. We utilize the methodology of the most
respected, credible and well-known measure of customer satisfaction in the country, the American
Customer Satisfaction Index (ACSI), to link customer satisfaction to measurable business results. We can
be found online at www.ForeSee.com.
We are currently seeking a Usability Auditor to conduct usability audit reviews aimed at improving
the interface of websites to enhance the user experience. The Usability Auditor participates in all
phases of the usability audit review delivery process—from conducting in-depth usability audits to
delivering results verbally and in written format to the client. Specialized training will be provided
by ForeSee.
Position Responsibilities:
- Review satisfaction data and communicate with Satisfaction Research Analysts to
determine area of focus for usability audit
- Conduct usability audits and write up expert usability evaluations
- Conduct usability reviews of prototypes, including wireframes and requirements documents
- Manage our proprietary usability audit database application
- Conduct ad hoc research regarding usability principles and best practices
- Act as internal resource regarding usability and the Usability Audit Review service
- Be part of a great team of smart, friendly Usability professionals.
- Take part in “Extreme Snack Day” with enthusiasm rather than skepticism.
About You:
- You will have a Master’s Degree in Human Computer Interaction, Human Factors, or other
related discipline and a minimum of one (1) year of relevant usability experience (or) a
Bachelor’s Degree in HCI and a minimum of 3 years of relevant usability experience in an
online environment.
- You are sharp, self-directed, eager to learn, extremely detail-oriented, well-organized, and
adapt easily to a fast-paced environment
- You will have the ability to work well with a variety of high-profile clients
- You have excellent analytical and quantitative skills
- You have a good eye and the ability to make great recommendations
- You have the ability to clearly convey methodologies and report findings verbally and in written form
- You have the ability to create deliverables that are simple and direct
- You’re a self-proclaimed master in Microsoft Office Suite, Visio, Snag It, and virtual meeting
software tools
- You love to make an impact and thrive in small, collaborative, energetic teams.
- You are a good communicator and are good with people.
- You have the ability to present in-person, over the phone, and virtually with confidence
For more information and to apply, visit the Foresee Results job posting.
Posted on November 6th, 2011
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GE Capital is looking for a Web User Experience/Design Lead to partner with marketing and other process owners to improve user experience for customer facing web and mobile solutions. The candidate will create and document user experience, site functionality and design, including access, visualization, navigation, and analytics.
The successful candidate will lead efforts to translate high level business strategies, customer specific requirements, marketing best practices and trends, usability guidelines and technical development standards into innovative user interface designs. This hands-on role is responsible for understanding enterprise wide online strategies and other business and technical processes and streamlining and improving our overall online customer experience.
Responsibilities
- User experience, information architect and/or design experience in creating new or enhanced web sites, service oriented web applications and/or mobile applications
- Partners with IT project managers and business process owners to understand business and functional requirements related to end-user experience. Communicates and obtains buy-in for user experience designs with internal stakeholders
- Initiates, conceptualizes, and leads creation of user-centered, best in class designs based on business and functional requirements, user research, market analysis, customer feedback, and a thorough understanding of usability best practices
- Develops conceptual diagrams, site maps, wireframes, visual mockups, usage scenarios, navigation maps, and prototypes that include visually compelling design elements and adhere to GE branding guidelines
- Participates in, reviews, and analyzes user research and usability testing and results to determine best user interface design solutions to improve user experience
- Acts as information architect or interfaces with information architects to understand how information is stored, modeled, and tagged, and identifies way to visualize and present information in a user-friendly manner
- Develops guidelines, standards, user-centered design processes and ensures that they are fully integrated into the user-centered product development lifecycle. Liaison with Corporate teams to keep all policies and guidelines up to date
- Constantly assesses, evaluates, and integrates best practices in web and application design and industry innovations in graphics and display technologies. Pushes the limits of web design, including but not limited to Web 2.0 techniques, social media tools, and mobile applications
- Contributes to design standards and component libraries and promotes user-centered design throughout the organization
Qualifications and Requirements
- Bachelor’s Degree in Information Technology, Business or a related field
- Two years of professional experience (or a high school diploma / GED with a minimum four years of professional experience)
- Must have unrestricted authorization to work in the United States
- Must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act
- Must be willing to comply with pre-employment screening, including but not limited to, drug testing, reference verification and background check
- Must be willing to travel 25% of the time
- GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
Desired Qualifications
- User experience/information architect and/or design experience in creating new or enhanced web sites, oriented web applications or mobile applications
- Strong experience with web/graphic design software and tools and wireframe prototyping tools, such as Photoshop, Illustrator, Fireworks
- Working knowledge of information and web architecture, including design considerations
- Bachelor’s degree in human-computer interaction, usability, graphic design, interactive design, new media, visual arts, computer science or related field
- Two+ years’ experience in website design and site development. Passion for design
- Project management skills. Ability embrace and adapt to change. Ability to balance long-term and short-term goals
- Familiar with all facets of interactive design and development, including JavaScript frameworks, unobtrusive JavaScript techniques/progressive enhancement, and multi-browser compatibility
- Experience in usage and behavioral analytics to inform UX design
- Experience following industry web trends in design, functionality and technology
- Experience in designing for iPhone or other mobile apps
For more information and to apply, visit the GE online job posting.
Posted on November 6th, 2011
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Quicken Loans, Detroit, MI
The User Experience Specialist will conduct research and provide recommendations that create an amazing Client experience at Quicken Loans. If you are infinitely curious and would love working with our Clients to make things better, this career is for you!
The User Experience Specialist’s goal is to increase conversion rates throughout the online and mobile mortgage process. This person will report to the Internet Marketing Team Leader and collaborate with Senior Leadership, Marketing, Technology, and Business Intelligence teams. They will collect qualitative insights from Clients and use prototyping techniques to guide decision-making and product development throughout our marketing programs, websites, and mobile applications.
The User Experience (UX) Specialist will participate in Agile/SCRUM development environments, and collaborate closely with team members involved in quantitative analysis. They will perform all UX activities as well manage 3rd party vendors in conducting UX research and optimization.
Responsibilities
- Identify, plan, and direct qualitative research activities, including Client usability tests, online surveys, usability analysis via online voice of Client tools, Tealeaf analysis, focus groups, and diary studies
- Clearly and effectively communicate results of all qualitative research and provide immediately actionable presentations and documents
- Translate business requirements into page/information flows, site maps, wireframes, interactive prototypes, and other documents that effectively communicate the Client experience.
- Lead regular meetings to review the behavior of our Clients online and in mobile
- Develop and maintain personas to represent end-users
Requirements
- Four+ years of experience in designing and prototyping for websites, web-based applications, and mobile applications as user experience lead or architect
- Bachelor of Science/Master of Science in Human-Computer Interaction, Interaction Design, Human Factors, Business, or related field
- In-depth understanding of user-centered design principles and tools
- Demonstrated fluency with wireframing and prototyping tools, specifically Axure
- Previous experience with Opinionlab, TeaLeaf, and PollDaddy preferred, but not required
- Must have a project portfolio focused on web and mobile solutions that demonstrate amazing user experiences
- Excellent presentation skills, strong communication skills, and amazing interpersonal skills at all levels of an organization
- Prior experience working with design, marketing, and advanced technology teams
Posted on October 23rd, 2011
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